We accept returns of unopened products purchased from our website.  There is a 20% restocking fee.  Neso Tents is not responsible for return shipping charges.  Returns can be shipped to: Neso Tents, 278 Sanford St, Encinitas, CA 92024.  Please include a brief note with your contact information, order details, and reason for return.

Neso Tents stands by the quality of our products.  If there are any product defects, please send us a photo of the issue to info@nesotents.com.

Please contact us with any questions at 888-267-8188 or info@nesotents.com.